| dc.description.abstract | It is believed that implementation is the basis of success/failure of organizational goals. It accounts for rewards attained in efficient and effective resources mapping, distribution and utilization. Kakamega County Urban Water and Sanitation Company has recorded below requisite supply of water from its water resources. Like all water services, they operate with a strategic management plan. This study sought to establish the effects of strategic implementation on water service provision in Kakamega County, Kenya. The study was guided by the following objectives: To assess the effect of Communication mode for strategy implementation on urban water service provision in Kakamega County, Kenya; Determine the effect of staff competency in strategy implementation on urban water service provision in Kakamega County, Kenya; Examine the effect of finances availed for strategy implementation on urban water service provision in Kakamega County, Kenya; Gauge the effect of monitoring and evaluation style for strategy implementation on urban water service provision in Kakamega County, Kenya. It was anchored on the systems theory and the resource-based theory. The study targeted 176 employees of Kakamega County and Urban Water Sanitation Company of out of whom 130 were selected using Krecjie and Morgan (1970). Mixed methods design was used to collect data with semi- structured questionnaire was used to collect primary data from the regular staff while interview guide was used to collect qualitative information from KII who were the senior managers. Data was analyzed with the help of computer supported software (SPSS) and presented using descriptive statistics illustrated in tables and inferential statistics techniques while qualitative results were presented thematically in prose. The study adopted multiple linear regression in testing hypothesis. The study found out that communication mode had no significant effect on water service provision in Kakamega County, Kenya, staff competency in strategy implementation had a significant effect on water service provision in Kakamega County, Kenya, finances availed for strategy implementation had a significant effect on water service provision in Kakamega County, Kenya. The study also found out that monitoring and evaluation style for strategy implementation had a significant effect on water service provision in Kakamega County, Kenya. The study concluded that strategy implementation had a significant effect on water service provision in Kakamega County, Kenya; with a regression coefficient of 65.5% being obtained. The study recommends a focus on a well-designed impact strategy for monitoring and evaluation. The study also recommends a coordinated and integrated budgeting approach that allocates enough money for strategy implementation process. Based on the findings of this study, a further research on the effect of strategic capabilities on water service provision in Kakamega County is recommended. | en_US |