• Login
  • Help Guide
View Item 
  •   JOOUST IR Home
  • Journal Articles
  • School of Informatics & Innovative Systems
  • View Item
  •   JOOUST IR Home
  • Journal Articles
  • School of Informatics & Innovative Systems
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Determinants of adoption of internet banking by trade finance customers in East Africa

Thumbnail
View/Open
Main article (714.6Kb)
Publication Date
2012
Author
Abeka, Silvance O.
Abeka, Evance Ochieng’
Omondi., Ondoro Charle
Type
Article
Metadata
Show full item record
Abstract/Overview

It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to Internet banking, and especially banking conducted by the customers themselves. The purpose of this paper is to identify the factors that influence corporate customers’ adoption of Internet banking services in Kenya, Uganda, Tanzania and Rwanda. This study involved 472 Trade Finance customers. The hypotheses are empirically evaluated by using Trade Finance customers of an East African bank as the target sample. The analysis reveals that corporate users are not motivated by the same factors as private users. In order to become Internet banking customers, it is extremely important for corporate users to have a system that is easy to use and operate with full support from the bank

Subject/Keywords
Internet Banking; Trade Finance Customers; East Africa; Technology Acceptance Model
Publisher
HR mars
ISSN
2225-8329
Permalink
http://ir.jooust.ac.ke:8080/xmlui/handle/123456789/2836
Collections
  • School of Informatics & Innovative Systems [119]

Browse

All of JOOUST IRCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

My Account

LoginRegister

Statistics

View Usage Statistics

Contact Us

Copyright © 2023-4 Jaramogi Oginga Odinga University of Science and Technology (JOOUST)
P.O. Box 210 - 40601
Bondo – Kenya

Useful Links

  • Report a problem with the content
  • Accessibility Policy
  • Deaccession/Takedown Policy

TwitterFacebookYouTubeInstagram

  • University Policies
  • Access to Information
  • JOOUST Quality Statement