• Login
  • Help Guide
View Item 
  •   JOOUST IR Home
  • Journal Articles
  • School of Business and Economics
  • View Item
  •   JOOUST IR Home
  • Journal Articles
  • School of Business and Economics
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Influence of revenue collection efficiency on the operational performance of Kisii county government, Kenya

Thumbnail
View/Open
Main article (622.5Kb)
Publication Date
2016
Author
Karori, Nicodemus
Muturi, Willy
Mogwambo, Vitalis A.
Type
Article
Metadata
Show full item record
Abstract/Overview

The study focused on the influence of revenue collection efficiency on the operational performance of Kisii County Government. The study was directed by the following theories: Economic Theory, Subsidiary Principle Theory, Agenda Based Theory and Technology Acceptance Model. The study used a case study which seeks to examine the influence of revenue collection efficiency on the operational performance. The study was conducted within Kisii County Government. The study revealed that benchmarking strategy through proper planning and budgeting influences revenue collection which affects operational performance and finally the Supervisory systems influence revenue collection and in turn influences operational performance. The study concludes that Kisii County Government has the potential to collect more revenue if it improves its supervisory systems, fully utilize the computerized systems in place and ensure that targets are being achieved. The study recommends that for computerized systems to work efficiently the systems should be programmed to remind the collection officers on due dates, Supervisory systems should be improved and proper planning through budgeting to enhance revenue collection.

Subject/Keywords
Operational Performance; Revenue Collection
Publisher
ijssit.com
ISSN
2412-0294
Permalink
http://ir.jooust.ac.ke:8080/xmlui/handle/123456789/2966
Collections
  • School of Business and Economics [102]

Browse

All of JOOUST IRCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

My Account

LoginRegister

Statistics

View Usage Statistics

Contact Us

Copyright © 2023-4 Jaramogi Oginga Odinga University of Science and Technology (JOOUST)
P.O. Box 210 - 40601
Bondo – Kenya

Useful Links

  • Report a problem with the content
  • Accessibility Policy
  • Deaccession/Takedown Policy

TwitterFacebookYouTubeInstagram

  • University Policies
  • Access to Information
  • JOOUST Quality Statement