| dc.contributor.author | Osogo, Joyce A. | |
| dc.contributor.author | Nyonje, Raphael O. | |
| dc.date.accessioned | 2018-11-22T10:03:11Z | |
| dc.date.available | 2018-11-22T10:03:11Z | |
| dc.date.issued | 2015-12 | |
| dc.identifier.issn | 2394-5923 (Print) | |
| dc.identifier.issn | 2394-5931 (Online) | |
| dc.identifier.uri | http://ir.jooust.ac.ke:8080/xmlui/handle/123456789/2974 | |
| dc.description.abstract | The study sought to establish the influence of the administrative structures in Local Authority Service Delivery Action Program implementation on the level of Satisfaction in provision of Community Services in Kisumu city. The objectives of the study included To establish the influence of Administrative Management, Administrative Staff Responsibilities, Administrative Procurement Procedures, and Administrative Policy Guideline in Local Authority Service Delivery Action Program implementation on the level of satisfaction in provision of community services in Kisumu City, Kenya. A descriptive survey research design was used. The target population was 115,502 community households in Kisumu city in which multi-stage sampling was employed to arrive at a sample size of 384 community households. Instruments were validated through content validity while Cronbach alpha was used for reliability at 0.823. Descriptive statistics of mean and standard deviation were employed to analyze the objectives of the study while inferential statistics of chi-square and multiple regressions were employed to test the null hypothesis at 0.0 5 level of significance. The regression model indicated that administrative structure accounted for 6.1% of level of satisfaction in provision of community services. It was concluded that LASDAP administrative structure is a Key predictor, however , it was not effectively and efficiently implemented thus it recorded low levels of satisfaction. It was recommended that administrative structures be aligned to community consultative meetings. This study suggests that a comparative study be conducted on LASDAP implementation, influence of LASDAP in provision of housing facilities and the influence of devolution on LASDAP implementation. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | International Journal of Research in Business Studies and Management | en_US |
| dc.subject | Administrative Structures | en_US |
| dc.subject | Local Authority | en_US |
| dc.subject | Service Delivery Action | en_US |
| dc.subject | Program Implementation | en_US |
| dc.subject | Level of Satisfaction | en_US |
| dc.subject | Provision of Community Services | en_US |
| dc.title | Influence of administrative structures in local authority service delivery action program implementation, on the level of satisfaction in provision of community services in Kisumu City, Kenya. | en_US |
| dc.type | Article | en_US |
