• A Discourse Analysis of Transactional Patterns in Two Health Facilities in Nyanza, Kenya 

      Ochieng, Robert Onyango; Oketch, Omondi; Ongarora, David O. (International Journal of Humanities and Social Science, 2013-01-01)
      Receptionists who work in government health facilities in Kenya are part of large state funded ministry, the Ministry of Medical Services. Their counterparts who work in private hospitals fall under the hospital management, ...