Influence of employee behavior on customer satisfaction: A case of Kenya Airways limited in Kisumu Airport, Kenya.

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Publication Date

2014-05

Author

Odhiambo, Rose Amondi

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Publisher

JOOUST

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www.jooust.ac.ke
http://62.24.102.115:8080/xmlui/handle/123456789/1134

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School of Business& Economics [109]