Investigating design issues in mobile computer-mediated communication technologies

Show simple item record Ogara, Chang E. Koh, Chang E. 2018-09-20T09:04:46Z 2018-09-20T09:04:46Z 2015-12
dc.description en_US
dc.description.abstract Mobility is the new reality of business and stands to have a significant impact on the implementation of mobile computer-mediated communication (mCMC), such as mobile texting, mobile video, and mobile presence. Information systems researchers are faced with the challenge of how to design these artifacts to maximize the benefits of social interaction among potential communication partners. We develop a theoretical model that examines the relationship between user experience, perceived richness, perceived social presence, interactivity, and satisfaction in mCMC. Findings suggest that user experience, perceived richness and interactivity are important in the design of social presence in mCMC. Both social presence and perceived richness influenced user satisfaction with mCMC. The influence is greater in mobile instant messaging than mobile texting. en_US
dc.language.iso en en_US
dc.publisher Taylor&Francis en_US
dc.subject user experience en_US
dc.subject social presence en_US
dc.subject user satisfaction en_US
dc.subject media richness en_US
dc.subject mobility en_US
dc.subject interactivity en_US
dc.subject computer-mediated communication en_US
dc.title Investigating design issues in mobile computer-mediated communication technologies en_US
dc.type Article en_US

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