JARAMOGI OGINGA ODINGA UNIVERSITY OF SCIENCE AND TECHNOLOGY 
SCHOOL OF BUSINESS & ECONOMICS
UNIVERSITY EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION WITH IT 
4TH YEAR 1ST SEMESTER 2019/20 ACADEMIC YEAR

COURSE CODE: ABA 414
COURSE TITLE: ISSUES IN MANAGEMNT
EXAM VENUE:   		                                STREAM : (BBA-HRM OPTION)	
DATE:		                    		  EXAM SESSION: 
TIME: 2   HOURS 

Instructions:
1.	Answer  Question ONE (COMPULSORY) and ANY other 2 questions
2.	Candidates are advised not to write on the question paper.
3.	Candidates must hand in their answer booklets to the invigilator while in the examination room.

Question 1
a. Discuss the reasons for government involvement in business. 10mks
b. Bring out the social responsibility of modern business manager 10mks
c. what is the importance of studying issues in management as a course? 5mks
d. What is the significance of human resource accounting? 5mks

Question 2
Discuss critically the relevance and applications to organizational effectiveness of:
•	Total quality management
•	 Staff  re-engineering                        20mks

Question 3
Clearly summarize what you believe are the main factors which affect organizational performance and effectiveness. 20mks

Question 4
Explain the advantages and disadvantages of using management by objective in improving the organization performance. 20mks
Question 5
Discuss the philosophy that underlies Just in Time Management and what is it intended to accomplish. 20mks