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The Influence of Management Practices on the Economic Performance of Beach Management Units. A Case of Rarieda District, Kenya
(JOOUST, 2014)
Beach Management Units (BMUs) were established based on a legal framework under the Ministry of Agriculture and Fisheries and the East African Community to co- manage fisheries and beach resources along Lake Victoria in ...
Influence of Employee Behavior on Customer Satisfaction: A Case of Kenya Airways Limited in Kisumu Airport, Kenya
(JOOUST, 2014)
Customer satisfaction and service quality have been cited to be critical issues in most service industries, are ones important for airline service providers that offer generally undifferentiated products. However, there ...