An Investigation of Existing Strategies Used to Counter Prevailing Cyber Threats and Vulnerabilities in Banks

Abstract

Financial institutions and banks world-wide re grappling with a myriad of challenges in relation to regulations, disruptive models and technologies, new competitors, a restrictive customer base that has unlimited number of expectations. To attempt to stay ahead of others, each financial institution and bank has kept pace with the growing technologies. For instance, the banks that embraced the use of ATM services when they first came attracted customers instantly. Banks have embraced mobile banking service to the letter. However, besides enjoying the services of these new technologies, banks are grappling with how to address the rising tide of cyber-threats to their service delivery. This paper seeks to understand the existing strategies that are used by banks operating in Kenya to counter the growing cyber-threats and vulnerabilities.