Supply Chain Stakeholder Collaboration on Performance of Non-Governmental Organizations in Western Region, Kenya

Abstract

The aim of this research was to explore the effect of Supply Chain Stakeholder Collaboration on the performance of Non-Governmental Organizations in the Western region in Kenya. The objective was to determine the effect of Supply Chain Stakeholder Collaboration on the performance of Non-Governmental Organizations. The study was anchored on resource-based theory, transaction cost economics theory, social exchange theory, and contingency theory. The study employed positivism research paradigm and an explanatory research design to determine the cause-and-effect relationships between the study variables. The target population of this study comprised of 25 non-governmental organizations located in the western region. Within these organizations, 375 staff with a sample size of 194 respondents was selected using Yamane’s Formulae from different departments such as procurement, logistics, finance, public relations, and warehousing. The study also targeted 12 beneficiaries who included both males and females. A stratified and simple random sampling technique was employed to select the staff within the NGOs, and beneficiaries were selected using purposive sampling. Primary data was collected by using the questionnaire as the main research instrument, while the information from the beneficiaries was collected using the Focus Group Discussion. To determine the reliability of the instruments of this study, the Cronbach alpha (α) of 0.7 and above was employed to test the instruments’ reliability. Face validity was applied to determine if the instrument would measure what it is supposed to measure. The questionnaires were coded and edited for completeness and consistency. Quantitative data was analyzed by employing descriptive statistics such as means, standard deviations, frequencies, and percentages. The data was also analyzed using ANOVA, regression, and correlation analysis using the Statistical Package for Social Sciences (SPSS) Version 26.0. The data was then presented using frequency distribution tables for easier understanding. The qualitative data obtained from the Focused Group Discussion with selected beneficiaries were analyzed using thematic analysis and were presented in narrative form. Assumptions of the regression model to be tested included normality tests, linearity tests, autocorrelation, and multicollinearity tests. The study examined Supply Chain Stakeholder Collaboration and performance of NGOs in the Western region. The finding was that Supply Chain Stakeholder Collaboration (β = 0.1.361, p = 0.000) had a positive and significant effect on the performance of NGOs in the Western region. The hypothesis tested was rejected since the p-value for the variable was rejected since the p-value for the variable was <0.05. The study concluded that Supply Chain Stakeholder Collaboration is a key driver of performance among NGOs in Western Kenya. The study recommends that NGOs should strengthen their Supply Chain Stakeholder Collaboration strategies. The study was basically on the effect of Supply Chain Stakeholder Collaboration on the performance of NGOs in the Western region, Kenya. This may not represent the position of other regions of NGOs in Kenya; further studies in other counties and sub-counties would be ideal for comparison and to investigate other indicators of supply chain integration, such as coordination and internal integration.